Profile

JEvans91
Member
Member since ‎Nov 25, 2021
Message
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    19
  • Upvotes Received
    1
  • Ideas
    1

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Jesse Evans

This user hasn't created a bio yet. Edit your own profile here!

Activity

BryceChee on November 08, 2021
We need better notifications for @mentions within chat
We've got a large team that works collaboratively and jumps into chat support when @mentioned. However HubSpot is only able to give either a email or desktop/browser notification if their name was mentioned. This causes a lot of friction for us read more
Reply Idea Conversations Mobile Applications User Notifications Workflows
3 upvotes
1 Reply
JEvans91
Member
October 12, 2022
I'll second this, and I'm actually surprised there isn't more traction here. @mentions in Conversations and Live Chats can be very time sensitive...read more
angara on April 06, 2020
Custom properties for Tasks
We want to use "Tasks" more intensively to register and measure all marketing and sales activities. But we cannot create a user-defined Property - please make this available. It should also be possible to see "Tasks" on the contact card on the r read more
Reply Idea Tasks
356 upvotes
97 Replies
JEvans91
Member
August 17, 2022
Yes +1, needed. I'd like to track the result of tasks we assign to our Support/Success team. We create tasks for follow up with clients needing e...read more
anthonypivot on December 10, 2018
Slack Channel notifications for Email Conversations
Reading https://knowledge.hubspot.com/articles/kcs_article/conversations/how-do-i-integrate-slack-with-the-conversations-tool , I see "Please note: the Slack integration only supports receiving live chats from the chat channel of the conversatio read more
Reply Idea Conversations Integrations
78 upvotes
23 Replies
JEvans91
Member
May 31, 2022
I'm so confused why this isn't implemented already after multiple years and even acknowledgement by the product team. My guess is the functionality s...read more
sdt_kparent on November 25, 2019
Team Meeting Links to customize URL not include user name
When trying to create a Team Meeting Link, it includes the username in the URL and it can not be changed or removed. The idea of a Team Meeting link would be if you want to use the Group or Round Robin option, but the URL would show one person's na read more
Reply Idea Meetings
113 upvotes
48 Replies
JEvans91
Member
April 13, 2022
It's so counter intuitive to have a Meeting "Owner", and their name in the URL for a round robin Sales demo meeting. Is a custom URL that reflects a ...read more
JEvans91 on March 11, 2022
Granular Mobile Notifications - Email Activity
The notifications in the mobile app need to allow a higher level of customization for Email Activity. Currently, there is a single option in the Mobile App to turn all Email activity notifications on or off. This seems to include "Email Read" an read more
Reply Idea User Notifications
1 upvote
1 Reply
Arne on April 27, 2019
HubSpot User is Out of Office
We have quite a number of workflows in HubSpot that classify, notify, assign tasks and owners. If such users are out of office, processes get stuck in the dead end waiting for the users to eg come back from vacation. We are using rotation in some c read more
Reply Idea Contacts & Companies Lead Flows Tasks Workflows
414 upvotes
113 Replies
JEvans91
Member
March 03, 2022
+1 - Trying to wrap my head around how to ensure conversations and tasks aren't missed when an agent is on vacation.
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.