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ALeonard35
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Member since ‎Nov 23, 2021
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ALeonard35 on December 18, 2023
Eliminate hover/tooltips in ticketing
When mouse quickly between fields in ticketing, tooltips can get in the way of buttons and other interface items. We would like to request a way to disable these hover items so they don't interfere with usage.  
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bcarter on November 19, 2019
Ticket search to include email content
Currently the search function for tickets only displayes results based on the name of a ticket. Quite often when searching for a ticket/email the title is not known, which leads to frustration. The solution I have found is to search via contact in read more
Reply Idea Tickets
101 upvotes
29 Replies
ALeonard35
Member
December 09, 2021
I was premature in my post. I found the search only works on the initial ticket conents, which in our system (not sure about others') shows up in the...read more
bcarter on November 19, 2019
Ticket search to include email content
Currently the search function for tickets only displayes results based on the name of a ticket. Quite often when searching for a ticket/email the title is not known, which leads to frustration. The solution I have found is to search via contact in read more
Reply Idea Tickets
101 upvotes
29 Replies
ALeonard35
Member
December 09, 2021
I was premature in my post. I found the search only works on the initial ticket conents, which in our system (not sure about others') shows up in the...read more
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