Member since ‎Nov 23, 2021
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Nancy Milakovic

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springboardjade on June 02, 2020
1. the chat box is too big for the screen so the top gets cut off. This is especially important as students who've chatted in previously won't be able to go back and start a new chat if they're not able to access the top of the chat (as logging int read more
1 Reply
March 02, 2022
As we are tailoring our use of the chat bot, we are finding that the placement options of only left or right are getting in the way of some action more
danslb on March 04, 2020
There is currently no way to exclude specific contacts from the getting a CES. This functionality should be added. We have some customers that have specifically requested not to get the survey anymore, and there is no way to do this if we open a read more
8 Replies
June 07, 2022
It would be ideal to have an option to filter out contacts based on their contact's criteria, so we could exclude sbscribers, other etc from more
marniecrawford on June 05, 2019
Hi there! We'd love to be able to pull time of day reports and sort contacts by the time of day the lead was created. This would be beneficial on our end in order to know when the bulk of our leads are coming in and identify any trends. This would a read more
13 Replies
June 23, 2022
This is a much needed feature. To track by the hour for new incoming tickets; will allow to measure peak times of day to have the approriate more
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