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R_S
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Member since ‎Nov 19, 2021
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Ronit Shaham

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R_S on March 22, 2023
Issues with ticket assignment via workflows
Hi there, I've created a workflow that automatically assigns tickets as they are submitted through a form, based on the ticket category. Whenever the workflow is triggered, the assignee indeed gets an email notifying them of the assignment but read more
Reply Discussion Service Workflows
0 upvote
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R_S
Participant
March 23, 2023
That explains it. Thank you!
Solved
R_S on March 22, 2023
Issues with ticket assignment via workflows
Hi there, I've created a workflow that automatically assigns tickets as they are submitted through a form, based on the ticket category. Whenever the workflow is triggered, the assignee indeed gets an email notifying them of the assignment but read more
Reply Discussion Service Workflows
0 upvote
2 Replies
R_S
Participant
March 23, 2023
That explains it. Thank you!
R_S on November 19, 2021
Dynamically create a link to subscription preferences
I am looking to add a link to the unsubscribe/ subscription preference page from my website. Is there an API call or other shortcut which will allow me to populate all the URL parameters, specifically the user key?
Reply Discussion Enterprise
2 upvotes
5 Replies
R_S
Participant
November 29, 2021
Thank you @derekcavaliero . I had a feeling this would be the case so hopefully, @MiaSrebrnjak can find out if there's an alternative solution or ...read more
R_S on November 19, 2021
Dynamically create a link to subscription preferences
I am looking to add a link to the unsubscribe/ subscription preference page from my website. Is there an API call or other shortcut which will allow me to populate all the URL parameters, specifically the user key?
Reply Discussion Enterprise
2 upvotes
5 Replies
R_S
Participant
November 29, 2021
Thank you @derekcavaliero . I had a feeling this would be the case so hopefully, @MiaSrebrnjak can find out if there's an alternative solution or ...read more
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