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JAxani
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Member since ‎Nov 17, 2021
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JAxani
Contributor
September 11, 2025
Reply to Sending emails without creating tickets
100%! This is such a pain in the **bleep** and makes no sense why it would be set up like this these days.
JAxani
Contributor
May 27, 2025
Reply to AI Chatbot Settings and Email Collection Challenges
Facing the same issue here. It's so basic, yet so impossible!
Solved
JAxani on May 27, 2025
How can I make the AI Agent stop going in circles during a handoff?
This is brutal! I've tried a ton, and I can't get it just to say, "Thanks for your email. Someone will be in touch soon." Instead, it just goes in circles! Has anyone else figured out how to get around this during the handoff?
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JAxani on May 08, 2024
Tagging conversations in the inbox?
Hey there, We get form submissions into our inbox for our B2C business. Some of the form submissions contain a promo code or other specific terms that we often find ourselves highlighting in the comments below. Like how deals can now be ta read more
Reply Discussion Professional
2 upvotes
1 Reply
JAxani
Contributor
January 20, 2024
Reply to Embedding a CSAT in 1:1 Emails Sent from Conversation Inbox
Thanks for that. Very helpful and impressive it came from ChatGPT! Does anyone know of any integrations that streamline this even more?
JAxani on January 18, 2024
Embedding a CSAT in 1:1 Emails Sent from Conversation Inbox
I know there are some dated threads on this, but does anyone have a recommended way for our customer service team to have a NPS question automatically populate in the bottom of each of the emails they send from our Conversations Inbox? Is using a read more
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