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edtan
HubSpot Employee
HubSpot Employee
Member since ‎Nov 14, 2021
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  • Upvotes Given
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Eugene Tan

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Activity

ADzapo on May 10, 2022
Allow customers to reopen closed conversations
We should be able to allow the customers to reopen the closed chats /tickets, at least from the Customer Portal section. At the moment, we're very hesitant to close the chats even if we provide a solution to the customer, simply because the reopen f read more
Reply Idea Conversations
63 upvotes
11 Replies
edtan
HubSpot Employee
January 05, 2024
Upvoting for a customer, definitely a useful feature or at least a functionality to enable/disable it
SThys on September 28, 2023
Filter Marketing Emails by User and Save This Filter
It would be extremely helpful to have a "saved view" functionality whereby you can filter out marketing emails that you edited/updated, or your team has edited/updated. Right now, emails that were most recently edited by every team member populate t read more
Reply Idea Marketing Emails
11 upvotes
3 Replies
edtan
HubSpot Employee
September 28, 2023
Definitely agree on this feature! Just like how the list tool currently have saved views, the marketing email tool can be another one to implement th...read more
DariaSwiostek on January 25, 2021
Featured Image For Knowledge Base Articles
Hi, it would be great if we could set a featured image for the knowledge base pages to be able to share it on social media. Thank you!
Reply Idea Knowledge Base
22 upvotes
6 Replies
edtan
HubSpot Employee
September 08, 2023
Hey team, I definitely see how this can be a great feature to implement! If we can do so for pages and blog posts ( article here ), I hope this can a...read more
mschnitt on April 05, 2017
HubSpot Outlook integration for MAC users
We have a number of MAC users. It would be nice to have HubSpot integrate with Outlook for MAC users. Is this a feature that will be available soon?
Reply Idea Sales Email Extensions & Add-Ins
468 upvotes
267 Replies
edtan
HubSpot Employee
August 30, 2023
Second the idea as it's becoming more evidently clear that organizations might be using a different email host on a separate email client, while havi...read more
Andrewyaprs on September 02, 2021
HubSpot - Docusign Integration: Custom Properties mapping to Docusign template
Submitting this idea on behalf of a customer here. At the moment o nly predefined HubSpot fields can be used in DocuSign templates. This includes a range of properties across the objects of contact, company, or deal. It would be re read more
Reply Idea Integrations
55 upvotes
27 Replies
edtan
HubSpot Employee
June 07, 2022
Would love to see this upgrade to the integration as it'd resolve quite a few pain points for our customers 🙂
CateDuarte on February 22, 2022
Subscription preference page for different Business Unit
Hi, We are working with a customer using Business Units. Apparently its not possible to have subscription preferences page per BU. This makes no sense as we can add different subscriptions type and some BU might not even be related. read more
Reply Discussion Enterprise
65 upvotes
11 Replies
edtan
HubSpot Employee
May 27, 2022
Hi everyone! Eugene here from the APAC Customer Support Specialist team! With business units, you'd be able to segment out to which business ...read more
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