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Harrong
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Member since ‎Nov 11, 2021
  • solutions
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  • Replies
    2
  • Upvotes Given
    14
  • Upvotes Received
    2
  • Ideas
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Harron Griffin

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Activity

LucaDelFiore on February 23, 2022
Add the ability to see all the threads related to a ticket in the customer portal. As is, if someone opens a new thread in a ticket, the previous thread disappears in the Customer Portal.
20 upvotes
4 Replies
Participant
May 12, 2022
Has anyone identified a workaround for this? Presently for tickets with multiple conversations (more than one) I have: Targeted the original conver...read more
FCadiou on November 04, 2021
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
17 upvotes
9 Replies
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
FCadiou on November 04, 2021
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
17 upvotes
9 Replies
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
roisinkirby on October 20, 2016
Welcome to the HubSpot Community! For a full list of current members of the Community team, check out our introduction thread here. This community has been designed for YOU the HubSpot customer to ask questions, find answers and engage wi read more
28 upvotes
645 Replies
Participant
July 04, 2022
Hello All, I am new to HubSpot. I can't wait to use the plateform!
katie_cort on February 24, 2021
Allow tickets to have a "tag" which users can easily search by to find relevant keywords without relying on the user to put in the ticket description or name.
78 upvotes
30 Replies
Member
June 29, 2022
I completely agree that this is something Hubspot needs for us looking at reports and trying to see the specific type of messages coming in! Other CR...read more
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