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SSharland
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Member since ‎Nov 10, 2021
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Sam Sharland

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dleitch on September 20, 2018
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
53 upvotes
21 Replies
Member
July 08, 2022
Hey, it would be so helpful to prompt my team to fill in a ticket property if the ticket is being closed from the Conversations Inbox, such as addin...read more
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