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KBotkin
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Kathrin Botkin

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on December 26, 2018
Hoping to pick some brains on a potential solution I'm working with. I'm aware that the Tickets API is still a part of the developer preview program. Unlike Deal stage, there isn't a "time spent" property equivalent for ticket status (aka ticket p read more
83 upvotes
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November 05, 2021
Tracking time spent for each ticket status is an invaluable metric for us - it does not seem to be too difficult to implement seeing that time stamps...read more
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