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STudcaroğlu
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Member since ‎Nov 5, 2021
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Semih Tüdcaroğlu

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STudcaroğlu on November 05, 2021
About automation: Change status when receiving email
Hi There, We activated the automation which allows a ticket to change to a specific status if the email is replied by the customer. However, automation does not work if I send the first email by the "forward" button. The forward button is required read more
Reply Discussion How-To Service Tickets
1 upvote
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STudcaroğlu on November 05, 2021
Search Engine
Hi There, We cannot find anything mentioned in emails when we are using both search engines. Any reference number, a name, a company, nothing. Please share your experience about the topic.
Reply Discussion How-To Service Tickets
1 upvote
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STudcaroğlu on November 05, 2021
Excel table in emails
Hi There, When writing an email, we cannot copy-paste a section of an excel table. It appears in straight word format. When dealing with a sales business, this property is a must. Is there a way to do it or it's just not supported? If so, Hubspot read more
Reply Discussion How-To Service Tickets
5 upvotes
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