Member since ‎Nov 3, 2021
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Edgar Ramos

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DigitaWeb on January 10, 2020
It would be useful to be able to manage the way ticket are named. Especially when the tickets are automatically created with Conversations. For instance, an user could set the Ticket name to be : Email subject + Contact Name and Company. read more
25 Replies
August 02, 2022
This would be a great addition, maybe they could make a token as they do on other things to generate ticket names automatically based on criteria
MorganVagts on April 12, 2021
This is a very small change, but would save me so much time when completing short tasks. It is very inconvenient to only be able to open one task at a time. I wish I could open them all in new tabs, complete the task, close the tab. I have tried eve read more
11 Replies
November 03, 2021
I agree with all the above, I have a monitor that only shows my tasks I would like to be able to open them in a new tab instead of having to go back more
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