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RodChristen
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Miembro desde ‎nov 2, 2021
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Rod Christen

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James-Preseem en Agosto 19, 2020
Prevent previously closed tickets from reopening.
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate Leer más
Responder Idea Conversations Reporting Tickets
210 Me gusta
63 Respuestas
RodChristen
Miembro
Abril 10, 2024
This doesn't seem to be a priority for anyone a HubSpot but it is the biggest wart on the face of HubSpot.
James-Preseem en Agosto 19, 2020
Prevent previously closed tickets from reopening.
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate Leer más
Responder Idea Conversations Reporting Tickets
210 Me gusta
63 Respuestas
RodChristen
Miembro
Abril 10, 2024
This doesn't seem to be a priority for anyone a HubSpot but it is the biggest wart on the face of HubSpot.
SGV en Julio 01, 2020
Export Activity Feed???
Has anyone found a way to export the data from their Activity Feed? I have Sales Pro. The activity feed contains great, ACTIONABLE REAL-TIME information that I can use to focus my efforts on the right prospects. I'm the only one here...and there' Leer más
Responder Idea Activity Feed
22 Me gusta
7 Respuestas
RodChristen
Miembro
Abril 20, 2023
We need a simple export feature. I don't need a complex, multi-functional thing, just and export of a ticket/dialogue.
RodChristen en Octubre 05, 2022
SMS notifications
We have a been using the SMS notification function in our ticket workflow since we migrated to HubSpot. This function was one of the primary reasons for switching to HubSpot. We depend on that function to notify our support teams so we can provide Leer más
Responder Idea Tickets User Notifications Workflows
0 Me gusta
0 Respuestas
James-Preseem en Agosto 19, 2020
Prevent previously closed tickets from reopening.
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate Leer más
Responder Idea Conversations Reporting Tickets
210 Me gusta
63 Respuestas
RodChristen
Miembro
Abril 10, 2024
This doesn't seem to be a priority for anyone a HubSpot but it is the biggest wart on the face of HubSpot.
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