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RodChristen
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Member since ‎Nov 2, 2021
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Rod Christen

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James-Preseem on August 19, 2020
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate read more
208 upvotes
57 Replies
Member
January 12, 2024
I've seen a number of ideas to resolve this issue (or at least make it easier to manage resurrected tickets. Please do something!!!!! We too are lo...read more
SGV on July 01, 2020
Has anyone found a way to export the data from their Activity Feed? I have Sales Pro. The activity feed contains great, ACTIONABLE REAL-TIME information that I can use to focus my efforts on the right prospects. I'm the only one here...and there' read more
22 upvotes
7 Replies
Member
April 20, 2023
We need a simple export feature. I don't need a complex, multi-functional thing, just and export of a ticket/dialogue.
RodChristen on October 05, 2022
We have a been using the SMS notification function in our ticket workflow since we migrated to HubSpot. This function was one of the primary reasons for switching to HubSpot. We depend on that function to notify our support teams so we can provide read more
James-Preseem on August 19, 2020
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate read more
208 upvotes
57 Replies
Member
January 12, 2024
I've seen a number of ideas to resolve this issue (or at least make it easier to manage resurrected tickets. Please do something!!!!! We too are lo...read more
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