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EDAmbrosio
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Member since ‎Oct 26, 2021
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Erica D'Ambrosio

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Calebb on July 12, 2019
Auto-set chat agents to Away at the end of business hours
A nice to have chatflow is the ability to auto-set all users/teams to "Away" when the business hours end of day parameter has been met so that our agents do not forget to do this themselves. Is it possible to set a global or individual daily re read more
Reply Idea Conversations Workflows
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EDAmbrosio
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July 27, 2022
+1. I manage the LiveChat team. We utilize the after hours function but it'd be super helpful to set up a time frame for their lunches (or allow a wo...read more
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