TRAMA

Se debe instalar y activar JavaScript para utilizar estos foros. Parece que el navegador tiene JavaScript desactivado o que no lo admite. Consulte el archivo de ayuda del navegador para determinar cómo activar JavaScript.

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TRAMA en Junio 06, 2023

The custom code actions in a workflow needs naming or description possibility

I use a lot of custom codes in my workflows. I would love to have an opportunity to name my custom code actions and/or give them a description. Now the custom code is shown in the workflow like this: the custom code is written twice. Now I h Leer más

Responder Idea Workflows

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2 Respuestas

EP13 en Enero 18, 2023

Create new conversation on open status when a reply is received on a closed ticket

Hi, I would like to avoid customers contacting us back simply by replying to the same ticket/conversation if the issue we need to fix is a different one. Right now we have a workflow which will move to closed all tickets/conversation whi Leer más

Responder Idea Conversations

32 Me gusta

7 Respuestas

TRAMA

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May 31, 2023

Any update on this?

hubspotter594 en Abril 01, 2021

App integration for registrant/attendee lists from Microsoft Teams

I know the HubSpot dev guys are already in Beta for adding Microsoft Teams links to HubSpot emails and setting notifications - this is a separate request. Microsoft Teams have recently started allowing the download of attendee lists and I understan Leer más

Responder Idea Meetings

141 Me gusta

55 Respuestas

TRAMA

Miembro

May 25, 2023

Any update on this?

EP13 en Enero 18, 2023

Create new conversation on open status when a reply is received on a closed ticket

Responder Idea Conversations

32 Me gusta

7 Respuestas

TRAMA

Miembro

May 31, 2023

Any update on this?

Benjamin_ en Enero 08, 2020

Split Tickets in separate Tickets

Our Support team is struggling with the fact that we often have tickets that actually consist of two separate issues, or customers who 6 months after a ticket has been closed decide to just reply to that particular ticket to ask a -totally unrelated Leer más

Responder Idea Tickets

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45 Respuestas

TRAMA

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Septiembre 07, 2022

Ticket splitting could be a nice feature for the tickets that have two or more separate things in them. But for those closed and old tickets... I th...Leer más

TRAMA en May 05, 2022

Possibility to make a customer portal for each ticket pipeline

Now we have this cool Customer Portal, thanks for it, but there is only one settings for its access, visibility and permissions. We have several ticket pipelines for different customergroups and needs. Could there be individual ticket filter and acc Leer más

Responder Idea Tickets

11 Me gusta

0 Respuestas

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