In HubSpot you can insert more than one email in the default property "email". I understand that only one can be primary but it would be extremely useful to be able to search/filter for this secondary email as a customer can have more than one email Leer más

A feature that would be helfpul in terms of organization would be the ability to reorder conversations inboxes. Apparently, they are ordered by create date by default and there's no alternative. When monitoring and handling chats in multiple inboxes Leer más