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SDaly
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Stacey Daly

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crystalking on July 11, 2021
What are some ways to get employees excited about talking about the company they work for?
Employee advocacy programs are powerful sources of word-of-mouth marketing. What are some methods that might encourage employees to use their own social channels to talk about the company? *To learn more about this, check out the Essentia read more
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192 upvotes
544 Replies
SDaly
Member
October 19, 2021
Incentives!
crystalking on July 11, 2021
How would you conduct a social media audit?
No two social media audits are conducted the same. How would you go about conducting one? What resources would you tap into? What reports would you run? Or if you've already conducted social media audits, what did you find to be the most helpful in read more
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213 upvotes
489 Replies
SDaly
Member
October 19, 2021
I would run equivalent reports across channels to compare apples to apples.
crystalking on July 11, 2021
Do you advertise using social media? If so, on what platform have you seen the best results?
Each social media platform is a little different and companies will find different types of success depending on their audience and their content. If your brand is advertising on social media, where have you found success? *To learn more a read more
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402 upvotes
1309 Replies
SDaly
Member
October 19, 2021
Facebook!
crystalking on July 11, 2021
How have you seen brands change an unhappy customer into a happy one?
Statista tells us that 47% of US consumers have a more favorable view of brands that respond to customer service questions or complaints on social media. What are some ways you've seen brands change consumer opinions via social media? *To read more
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337 upvotes
817 Replies
SDaly
Member
October 19, 2021
One company I purchased a gift from for my brother made good on a botched delivery, despite the fact that the failed delivery was not their fault. My...read more
crystalking on July 11, 2021
Has your business encouraged user generated content in social media? If so, how?
A recent Stackla survey said that "56 percent of consumers said consumer-generated content was the content they most wanted to see from brands." That's because users trust other users more than they do brands. How have you encouraged your followers read more
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117 upvotes
247 Replies
SDaly
Member
October 19, 2021
I worked for a global division that was marketing to students around the world. They utilized UGC to build awareness and confidence in the brand in a...read more
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