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CValdes
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Camila Valdes

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crystalking on July 11, 2021
What are some ways to get employees excited about talking about the company they work for?
Employee advocacy programs are powerful sources of word-of-mouth marketing. What are some methods that might encourage employees to use their own social channels to talk about the company? *To learn more about this, check out the Essentia read more
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192 upvotes
544 Replies
CValdes
Member
October 18, 2021
when employees feel comfortable with their work area and agree with the company's values, it motivates them to try to help promote the business.
crystalking on July 11, 2021
How would you conduct a social media audit?
No two social media audits are conducted the same. How would you go about conducting one? What resources would you tap into? What reports would you run? Or if you've already conducted social media audits, what did you find to be the most helpful in read more
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213 upvotes
489 Replies
CValdes
Member
October 18, 2021
letting customers contribute ideas
crystalking on July 11, 2021
Do you advertise using social media? If so, on what platform have you seen the best results?
Each social media platform is a little different and companies will find different types of success depending on their audience and their content. If your brand is advertising on social media, where have you found success? *To learn more a read more
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402 upvotes
1307 Replies
CValdes
Member
October 18, 2021
tik tok is an application which can benefit a brand to have a large audience.
crystalking on July 11, 2021
How have you seen brands change an unhappy customer into a happy one?
Statista tells us that 47% of US consumers have a more favorable view of brands that respond to customer service questions or complaints on social media. What are some ways you've seen brands change consumer opinions via social media? *To read more
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337 upvotes
817 Replies
CValdes
Member
October 18, 2021
When they start to realize that customers are dissatisfied with the customer service and start to interact more in the brand's profile posts and cre...read more
crystalking on July 11, 2021
Has your business encouraged user generated content in social media? If so, how?
A recent Stackla survey said that "56 percent of consumers said consumer-generated content was the content they most wanted to see from brands." That's because users trust other users more than they do brands. How have you encouraged your followers read more
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117 upvotes
247 Replies
CValdes
Member
October 18, 2021
Hi, I don't have my own brand but I have consumed products or services from friends' businesses, and my way of helping them has been to share their p...read more
crystalking on June 29, 2021
Welcome to the Social Media Study Group!
Hey there! Welcome to the Social Media Study Group. The purpose of this post is to walk you through the experience of getting started and how to get the most value out of this Study Group. If you have any specific questions or comments, please reply read more
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163 upvotes
554 Replies
CValdes
Member
October 18, 2021
Hi
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