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DianaT
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Member since ‎Oct 18, 2021
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Diana Thwaites

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DianaT on October 18, 2021
CES survey exclusions
Hi, In creating a CES survey I need some tickets within the same pipeline to be excluded. If I set a delay in sending, is it possible to go into the queue and remove any that should be excluded? Would this be a workaround work for "closed tic read more
Reply Discussion Feedback Surveys
4 upvotes
6 Replies
DianaT
Participant
August 30, 2022
Thank you so much for finding a solution. Will take a bit of tweaking but definitely looks doable. I appreciate the efforts.
Solved
DianaT on October 18, 2021
CES survey exclusions
Hi, In creating a CES survey I need some tickets within the same pipeline to be excluded. If I set a delay in sending, is it possible to go into the queue and remove any that should be excluded? Would this be a workaround work for "closed tic read more
Reply Discussion Feedback Surveys
4 upvotes
6 Replies
DianaT
Participant
August 30, 2022
Thank you so much for finding a solution. Will take a bit of tweaking but definitely looks doable. I appreciate the efforts.
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