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pheebs
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Member since ‎Oct 18, 2021
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Phebe R

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Activity

Jameel on May 23, 2018
When using the Inbox feature, each item must be opened individually. Multiple selections and batch actions are not available (example for closing batch emails or assigning in bulk) The individual action only results is an extremely tedious an read more
210 upvotes
95 Replies
Participant
April 27, 2022
how is bulk assigning still not a thing when the original post was from FOUR YEARS AGO
Mary_Pouliot on December 19, 2019
Writing this on behalf of customer Joe Podlovits of The Wheel Group. Joe's team has a Sales form connected to a Conversations Inbox. This form automatically creates a ticket that Sales members then monitor and assist with. When viewing the ticke read more
35 upvotes
8 Replies
Participant
October 18, 2021
Would really appreciate this feature as I'm planning on having a few different forms on my website (contact us, application etc) and it doesn't make ...read more
PeterC on March 27, 2019
If a web-form contains simple fields, you can create a Workflow to add the properties to a new Ticket - but if the form contains uploaded files, then the Workflow option doesn't work. If you create a new Ticket for a Contact, you can go through read more
10 upvotes
6 Replies
Participant
October 17, 2021
was this ever solved? i'm brand new as of today and when the contact us form is filled out and a ticket is created, none of the submitted info comes...read more
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