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SCarlsson
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Member since ‎Oct 11, 2021
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Simon Carlsson

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BenWestie on July 24, 2020
Tag an entire team (@team)
It would be great to have the ability to tag an entire team within a note on a conversation or ticket. We have several people in our support team, a minimum of 1 person is covering tickets at all times, but we don't always know who this is, the abi read more
Reply Idea User Notifications
79 upvotes
38 Replies
SCarlsson
Member
June 25, 2022
Yes, this would be great. It's important to delegate tasks to teams, especially in growing organizations. Keeping track of individuals is just not as...read more
Stellaivano on April 11, 2019
Chatbot Quick replies: edit possibilities
Good morning. When building chatbots, it would be great to edit the quick replies added under a message for two reasons: 1. Right now I have to delete it and add it again (and it would be added after the last one). 2. I can't move the quick re read more
Reply Idea Conversations
119 upvotes
43 Replies
SCarlsson
Member
October 11, 2021
I'm quite amazed, like other posters, that this is still an issue in Anno 2021 for something raised already in 2019. And users commenting that they'r...read more
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