Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more
I would like to set up field dependencies for Contact Properties, to ensure that my Sales/Marketing team are updating contact details correctly.
For example, I would only want certain fields to be editable against a contact record if anoth read more
We have recently added the file upload option to a Lead Capture form, but this is buried in the contact properties and is not exactly user friendly to access, especially on mobile. Is it possible to have this file automatically show as an attach read more