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SWLen
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SWLen
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January 29, 2025
Reply to Including ticket replies in Slack channel notifications
Thank you for the response @drafeedie - I did see your other post about the extraneous html. We are a smaller team that thankfully don't get many s...read more
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SWLen on January 28, 2025
Including ticket replies in Slack channel notifications
Newly submitted Help Desk tickets generate a notification in the slack channel that is set under the "Sync Help Desk tickets to Slack" - this is great! It seems like ensuing notifications when a customer replies are then sent to the hubspot app read more
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