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Kerry_Peterson
Member | Partner
Member | Partner
Member since ‎Oct 5, 2021
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Kerry Peterson

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JonnyT on June 27, 2018
Customize Ticket Properties based on Pipeline
We work with several different pipelines of HubSpot service tickets. We would like to set the default for displayed ticket properties based on the pipeline we're working with. For instance, we want to see our custom "Serial Number" field in our RM read more
Reply Idea Tickets
179 upvotes
62 Replies
Kerry_Peterson
Member | Partner
December 27, 2021
This is very much needed. We should be able to create a form on desktop or mobile, have that form drop into the right pipeline. The same form shoul...read more
kdipaolo on June 14, 2018
Access Service Hub Tickets on Mobile App
Created on behalf of a customer. Who: Service Hub Goal: Access service hub tickets on mobile app It would be helpful for customers who are out of the office and don't have access to a laptop or computer to be able to work on tickets via mobil read more
Reply Idea Mobile Applications
339 upvotes
173 Replies
Kerry_Peterson
Member | Partner
December 14, 2021
Hello, my client is in the beta for tickets. How do we get information on how to use the app? I can navigate to make a ticket and see that its out ...read more
Kerry_Peterson on October 05, 2021
Product Library Set Up
Hello, Setting up a product table for a business with component products that need to be selected by the client and fabricated in office then installed. They do plant walls and office plants so a single "product" would be: - Determine the lightin read more
Reply Discussion Professional
0 upvote
2 Replies
Kerry_Peterson
Member | Partner
October 05, 2021
Yes, thanks. I guess what we are looking for is are there best practices on the configuration of the product, to drive the line item. It sounds like y...read more
Kerry_Peterson on October 05, 2021
Product Library Set Up
Hello, Setting up a product table for a business with component products that need to be selected by the client and fabricated in office then installed. They do plant walls and office plants so a single "product" would be: - Determine the lightin read more
Reply Discussion Professional
0 upvote
2 Replies
Kerry_Peterson
Member | Partner
October 05, 2021
Yes, thanks. I guess what we are looking for is are there best practices on the configuration of the product, to drive the line item. It sounds like y...read more
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