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cmartins
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Member since ‎Dec 6, 2017
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Carlos Martins

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Activity

aaronepperson on May 28, 2019
Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti read more
99 upvotes
33 Replies
Member
July 20, 2020
This is definitely a must-have feature. More often than not, the first person replying to the ticket is going to be the ticket owner. In the long run...read more
blinkertoon on September 08, 2017
Very simply put, would be really useful if we could quickly srt the properties in contact setttings alphabetically (for instance when we add new options for a drop-down property with lots already available), instead of new options being placed at th read more
Member
December 03, 2018
Very much needed!
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