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DWilsonBE
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Member since ‎Sep 22, 2021
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DWilsonBE
Member
October 09, 2024
Reply to Emails Forwarded into Helpdesk Have the Last Email Associated with the Wrong Sender
We also sell to schools and have this exact issue. It actually gets worse when multiple schools in a system all share the same email domain - commun...read more
DWilsonBE
Member
September 20, 2023
Reply to Search Body of Emails
The lack of proper email search functionality is frustrating and a huge productivity killer in Hubspot. This is the flow that we really need to have...read more
DWilsonBE
Member
February 09, 2023
Reply to Ability to access hidden files over the API
Getting access to attached files would be extemely useful for our automation needs. And could also be very useful way to purge attachments for privac...read more
Solved
DWilsonBE on July 13, 2022
Team members as contacts?
There are four employees at our company using various features in HS. We each have Outlook based personal business email accounts linked to our HS account. HS automatically created Contacts for each team member based on email traffic. I've cre read more
Reply Discussion Professional
1 upvote
1 Reply
DWilsonBE
Member
April 29, 2022
Reply to Automatically Close an Email in the Conversations Inbox when a Ticket is Created.
This is such a huge pain point. On those shared inboxes that have auto ticket enabled - seems like tickets should be created only for messages that ...read more
DWilsonBE on December 16, 2021
Need better handling of subdomain when creating Companies
Multi-agency goverment departments and multi-school school systems are two examples of enterprises that often have a single domain for email across the enterprise, and a different domain as the common root of URLs for each child entity (agency or sc read more
Reply Idea Account Settings Contacts & Companies Domains & URLs
5 upvotes
1 Reply
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