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APernell
HubSpot Moderator
HubSpot Moderator
Member since ‎Sep 21, 2021
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Anissa Pernell

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MDanish on March 23, 2022
Name on certificate doesn't change after changing it on account
Hello, I recently completed the inbound marketing certification and it has been a very informative and enjoyable course. Unfortunately when signing in, only my last name was filled in due to auto filling. I only realised it when I got the c read more
Reply Discussion Inbound Certification
0 upvote
24 Replies
APernell
HubSpot Moderator
May 18, 2022 09:59
Hello @Sna2 , Thank you for reaching out. I just updated your name. You should be able to regenerate your certificate and see the change. A...read more
marty_mac on May 16, 2022
switch accounts halfway through Certification class?
Hi I am more than halfway through my certification and I just started my new job today which has Hubspot. In my class, I wasn't able to complete the practical exercise (create blog post) because I was using my free personal account. I don't want to read more
Reply Discussion
0 upvote
3 Replies
APernell
HubSpot Moderator
May 17, 2022 14:15
@marty_mac Thank you so much. I just made the change. Can you check your account to make sure it moved over? Always, Anissa
web-apprentice on May 16, 2022
No Logo on Certificate
I currently hold six certificates. When I pull up one page with completed certificates, to "view certificate," five certificates have the HubSpot logo above the title of the certificate. My latest certificate "Inbound Marketing Certified" does not h read more
Reply Discussion
0 upvote
3 Replies
web-apprentice
Contributor
May 18, 2022 04:37
Hi Anissa, I just replaced the new image on my website . It looks much better. Now, I noticed that each HubSpot certificate has a slightly differ...read more
NDean on May 13, 2022
Wrong Name on Certificate
I followed the instructions posted on https://knowledge.hubspot.com/account/profile-and-preferences ) but my certificate still reflects my first name in lower case and my last name as n/a. I need it to have my full name, as in my profile. How can I read more
Reply Discussion Inbound Certification
0 upvote
12 Replies
APernell
HubSpot Moderator
May 17, 2022 12:38
@NDean I have reached out to my team, since we are only able to see the updated Certificate our end, do you mind going through the steps to open t...read more
marty_mac on May 16, 2022
switch accounts halfway through Certification class?
Hi I am more than halfway through my certification and I just started my new job today which has Hubspot. In my class, I wasn't able to complete the practical exercise (create blog post) because I was using my free personal account. I don't want to read more
Reply Discussion
0 upvote
3 Replies
APernell
HubSpot Moderator
May 17, 2022 14:15
@marty_mac Thank you so much. I just made the change. Can you check your account to make sure it moved over? Always, Anissa
Solved
GMastroianni on May 16, 2022
Transfer Certifications from Company Account to Personal Account
Dear Hubspot Team, I took some certifications on Hubspot academy using my previous company email which has now been deleted. I would like to transfer the certifications to the personal email account. I have the certificates' link in case and pdf read more
Reply Discussion Inbound Certification
0 upvote
4 Replies
GMastroianni
Member
May 18, 2022 02:54
@APernell Thank you so much for your help!
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