Agreed - definitely needed. We're turning off customer satisfaction surveys until this is fixed. Shame really as looks like SalesForce supports ...read more
Hi all, We had exactly the same requirement and issue. Now we use clockify which integrates with hubspot directly when you install their browser ...read more
Agreed, this feature seems like a no brainer for a service desk. Not only for billing of clients but for agent time tracking too. Hubspots recent...read more