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JLetellier
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Member since ‎Sep 14, 2021
  • solutions
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  • Replies
    9
  • Upvotes Given
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Jason Letellier

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Solved
JLetellier on October 30, 2024
Good morning, We've created a custom module for buttons that keep the style in we want in Outlook, but we are losing the automated UTMs. I am not sure what is causing this, as the UTMs are there when looking via a different ESP. Are there differe read more
Contributor
November 08, 2024
That is correct. The automated HS UTM parameters are generated for the links but not when clicking the links in Outlook.
Solved
JLetellier on October 30, 2024
Good morning, We've created a custom module for buttons that keep the style in we want in Outlook, but we are losing the automated UTMs. I am not sure what is causing this, as the UTMs are there when looking via a different ESP. Are there differe read more
Contributor
November 08, 2024
That is correct. The automated HS UTM parameters are generated for the links but not when clicking the links in Outlook.
Solved
JLetellier on September 12, 2024
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Contributor
September 13, 2024
Hello @franksteiner79 and @karstenkoehler , In our case, it does not opt-out the contact when viewing the properties typically used for opt-ou...read more
Solved
JLetellier on September 12, 2024
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Contributor
September 13, 2024
Hello @franksteiner79 and @karstenkoehler , In our case, it does not opt-out the contact when viewing the properties typically used for opt-ou...read more
Solved
JLetellier on September 05, 2024
Good Morning, We currently have a form that a contact submits everytime they answer the questions. Our form currently has 10 questions. Therefore, a contact could submit the form a total of 10 times. If so, the contact will have a known value in read more
Solved
JLetellier on July 30, 2024
Good Morning HS Community, We've come across some contacts that are causing some soft bounces in our emails. Consequently, having an impact on our bounce rates. However, these contacts could eventually become elligible once again for our emails, read more
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