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CliPlace
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Mitglied seit ‎Sep 14, 2021
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CliPlace Team

We are a young team of professional developers, creating a valuable and much-needed Customer Self-Service Portal that is synchronized with the HubSpot Service Hub. We strive to help every business that needs a customer portal. And we do it for free. We are ready to improve our product and help grow your business.

Aktivität

jgerlach on Oktober 25, 2021
The messaging needs to be hooked up to the ticket that is referenced in the UI. What is the point of being able to, as a customer, add a message or attachment if it does not attach itself to the ticket being worked? How can you release it like this Beitrag ansehen
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1 Antwort
Mitwirkender/Mitwirkende
Dezember 08, 2021
Hi @jgerlach If you are looking for a ticket portal, try the CliPlace client portal. It is a simple tool to provide the customer with tickets. Th...Beitrag ansehen
Gelöst
KNguyen0 on November 05, 2021
Our business would like to develop a customer facing portal in WordPress (or otherwise) that sits on top of hubspot data (tickets) real time - is this doable? I am currently on Service Hub Professional.
0 Likes
5 Antworten
Mitwirkender/Mitwirkende
Dezember 08, 2021
@KNguyen0 @LawrenceOShea Hi, If you are looking for a customer portal, then a portal from Hubspot is a good solution. However, an alternative is...Beitrag ansehen
Michael-Young on Juli 08, 2021
As our organization looks at how the sales world and process are changing, I'd like to suggest that HubSpot create a tool for us to have unique virtual rooms for sharing collateral, videos, meeting notes, or other info with customers involved in a D Beitrag ansehen
6 Likes
6 Antworten
Mitwirkender/Mitwirkende
September 22, 2021
Wow, that's a very good idea. Yes, something is different from what we create. But I will keep your ideas in mind, because it is really valuable.
Michael-Young on Juli 08, 2021
As our organization looks at how the sales world and process are changing, I'd like to suggest that HubSpot create a tool for us to have unique virtual rooms for sharing collateral, videos, meeting notes, or other info with customers involved in a D Beitrag ansehen
6 Likes
6 Antworten
Mitwirkender/Mitwirkende
September 22, 2021
Wow, that's a very good idea. Yes, something is different from what we create. But I will keep your ideas in mind, because it is really valuable.
Hermen on Oktober 08, 2020
HubSpot has a 'Close Ticket' button in their email reply to customers which closes the ticket once applied. Can HubSpot make this CTA ticket button available to customers?
23 Likes
6 Antworten
Mitwirkender/Mitwirkende
September 21, 2021
@Hermen @DConnolly Hi, Unfortunately, a lot of time has passed, but I hope to be useful Allowing customers to minimally manage their own tickets...Beitrag ansehen
Gelöst
SteveVenton on September 14, 2020
I'm just getting started, but I'm curious if I can give customers (who are external to my company) access to create their own tickets? When they have a new request for some new service, quote, or query, they could create a ticket that will be inter Beitrag ansehen
0 Likes
2 Antworten
Mitwirkender/Mitwirkende
September 20, 2021
Hi @SteveVenton , Sorry for writing so late Use the Customer Self-Service Portal to provide your customers with tickets 24/7 Unfortunately, this...Beitrag ansehen
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