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CliPlace
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Member since ‎Sep 14, 2021
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    15
  • Upvotes Given
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CliPlace Team

We are a young team of professional developers, creating a valuable and much-needed Customer Self-Service Portal that is synchronized with the HubSpot Service Hub. We strive to help every business that needs a customer portal. And we do it for free. We are ready to improve our product and help grow your business.

Activity

jgerlach on October 25, 2021
The messaging needs to be hooked up to the ticket that is referenced in the UI. What is the point of being able to, as a customer, add a message or attachment if it does not attach itself to the ticket being worked? How can you release it like this read more
0 upvote
1 Reply
Contributor
December 08, 2021
Hi @jgerlach If you are looking for a ticket portal, try the CliPlace client portal. It is a simple tool to provide the customer with tickets. Th...read more
Solved
KNguyen0 on November 05, 2021
Our business would like to develop a customer facing portal in WordPress (or otherwise) that sits on top of hubspot data (tickets) real time - is this doable? I am currently on Service Hub Professional.
0 upvote
5 Replies
Contributor
December 08, 2021
@KNguyen0 @LawrenceOShea Hi, If you are looking for a customer portal, then a portal from Hubspot is a good solution. However, an alternative is...read more
Michael-Young on July 08, 2021
As our organization looks at how the sales world and process are changing, I'd like to suggest that HubSpot create a tool for us to have unique virtual rooms for sharing collateral, videos, meeting notes, or other info with customers involved in a D read more
1 upvote
4 Replies
Member
September 24, 2021
Thanks CliPlace. If you like my idea, I'd appreciate an upvote from you and your friends!
Michael-Young on July 08, 2021
As our organization looks at how the sales world and process are changing, I'd like to suggest that HubSpot create a tool for us to have unique virtual rooms for sharing collateral, videos, meeting notes, or other info with customers involved in a D read more
1 upvote
4 Replies
Member
September 24, 2021
Thanks CliPlace. If you like my idea, I'd appreciate an upvote from you and your friends!
Hermen on October 08, 2020
HubSpot has a 'Close Ticket' button in their email reply to customers which closes the ticket once applied. Can HubSpot make this CTA ticket button available to customers?
17 upvotes
2 Replies
Contributor
September 21, 2021
@Hermen @DConnolly Hi, Unfortunately, a lot of time has passed, but I hope to be useful Allowing customers to minimally manage their own tickets...read more
Solved
SteveVenton on September 14, 2020
I'm just getting started, but I'm curious if I can give customers (who are external to my company) access to create their own tickets? When they have a new request for some new service, quote, or query, they could create a ticket that will be inter read more
0 upvote
2 Replies
Contributor
September 20, 2021
Hi @SteveVenton , Sorry for writing so late Use the Customer Self-Service Portal to provide your customers with tickets 24/7 Unfortunately, this...read more
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