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PSoucek
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Member since ‎Sep 13, 2021
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Paul Soucek

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Activity

nina on March 10, 2017
We have a pretty big sales team and we require them to respond to leads quickly to them being received. If a lead sits without a response for more than 15 minutes we are not doing our work the way we would like. We use a handful of workflows to dist read more
149 upvotes
62 Replies
Member
August 11, 2022
It would also be beneficial if an admin could also automatically assign the tickets or conversations from an absent team member. For example, if a te...read more
nina on March 10, 2017
We have a pretty big sales team and we require them to respond to leads quickly to them being received. If a lead sits without a response for more than 15 minutes we are not doing our work the way we would like. We use a handful of workflows to dist read more
149 upvotes
62 Replies
Member
August 11, 2022
It would also be beneficial if an admin could also automatically assign the tickets or conversations from an absent team member. For example, if a te...read more
Jeffrey_U on March 27, 2017
It would be very nice to have a much better user management. With more options for rights and permissions.
46 upvotes
49 Replies
Member
March 24, 2022
I would like to be able to great specific permissions to users. For instance, I have a uers that should have the ability to create and edit propertie...read more
LKrause on June 15, 2021
I am trying to create some reports on Sequences yet when I use the property, "last sequence enrolled" it is a numeric value, not alphanumeric/text. Why would I want to display a number in a report and not the actual name of the Sequence? I recom read more
Member
May 18, 2022
This would be super helpful! As of now, if you use that property in a report, it's pretty useless. Changing the property to single line text would ma...read more
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