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NHeath1
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Member since ‎Aug 26, 2021
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Niall Heath

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NHeath1 on September 24, 2024
SLAs for all created tickets (not just help desk)
As the title suggests, it's very unfortunate that we are limited to having SLAs only on tickets created through Help Desk or Service Inbox. As many organizations either create tickets manually or through workflows, there is no way to measure the read more
Reply Idea Tickets
2 upvotes
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NHeath1
Contributor
January 18, 2023
Reply to Ability to Send Form Submissions to External Email Address Removed
That make a lot of sense and probably safer! Love it
NHeath1
Contributor
January 17, 2023
Reply to Ability to Send Form Submissions to External Email Address Removed
Hey @LCSKMiller - as mentioned in my thread, this works for External as well. (I'm aware that it is not labelled as such) So the solution is...read more
NHeath1
Contributor
January 17, 2023
Reply to Ability to Send Form Submissions to External Email Address Removed
There is another way to achieve this, sadly only with Marketing Hub Professional or higher. You can create a standard contact workflow, with Form...read more
NHeath1
Contributor
July 08, 2022
Reply to Paste list of values into a property filter in Company View
This works! Far better than semi colons which I find are hit or mis depending on the field. Great find!
NHeath1
Contributor
April 02, 2022
Reply to Introduce Yourself!
Hi There, I'm a CRM Administrator and HubSpot specialist at a large business transformation company called Adaptavist. I am the first CRM hire and si...read more
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