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AGomez5
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Member since ‎Aug 17, 2021
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AGomez5 on December 13, 2022
I have a Ticket Property called Category, which has a Multiple Checkbox field type. I just want to get rid of one of the checkboxes. It has only been used in 3 of over 3K tickets. Is there a way to do that? I realize that I can't edit the actual read more
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Participant
December 14, 2022
Hello Karsten! Thank you for your response. This is my first time asking a question, so I probably wasn't as clear as I should have been. The Delete ...read more
Solved
AGomez5 on December 13, 2022
I have a Ticket Property called Category, which has a Multiple Checkbox field type. I just want to get rid of one of the checkboxes. It has only been used in 3 of over 3K tickets. Is there a way to do that? I realize that I can't edit the actual read more
0 upvote
2 Replies
Participant
December 14, 2022
Hello Karsten! Thank you for your response. This is my first time asking a question, so I probably wasn't as clear as I should have been. The Delete ...read more
romi on March 11, 2019
I would like Ticket properties that I can use in lists, to create workflows and to create scores. e.g. Someone has more than 5 tickets open within a 2 month period: Create an internal task to investigate Set a -10 on the Customer Happiness S read more
Participant
July 08, 2022
Using a workaround suggested by Cathal Hopper, but is there an update on this feature? It would be nice to be able to filter by date or time range as...read more
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