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KateRobinson180
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Member since ‎Aug 11, 2021
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EGalloway on December 06, 2021
Report based on days of the week
Would love to be able to drill down to specific days of the week for reporting. Example, see how many emails we received on Tuesday and Thursday. This would help us drill down our best production days or the days where we can take on a little more w read more
Reply Idea Sales Reporting
19 upvotes
8 Replies
KateRobinson180
Participant
December 05, 2022
Also time of day! We need to know how many deals we're getting after business hours and on weekends
matthew_stibbe on June 07, 2018
More formatting options for Service Hub knowledge base
It would be very helpful to be able to change the fonts on the Knowledge Base and also to be able to edit the number of items (currently fixed at two) listed under each subheading.
Reply Idea Knowledge Base
281 upvotes
51 Replies
KateRobinson180
Participant
November 29, 2022
We desperately need this. The options are so incredibly limited. My boss looks at other KB examples (including Hubspot's!) and wants to know why we c...read more
Solved
KateRobinson180 on June 24, 2022
Live chat preview
Hi! We really want to use the hubspot chat feature, since most of our service sis on the Hubspot platform, but the current chat company we use (Comm100) allows our representatives to see what the customer is typing in real time before they send the read more
Reply Discussion
1 upvote
3 Replies
KateRobinson180 on April 27, 2022
Severe typing lag
When our customer service team is responding to customers through the conversations inbox, there is a massive typing lag. They can type up to five sentences without ever seeing the words on the screen. Clearing the cache does resolve the problem tem read more
Reply Discussion
0 upvote
5 Replies
KateRobinson180
Participant
April 29, 2022
@PamCotton should I just send this file through the hubspot support chat?
KateRobinson180 on April 27, 2022
Severe typing lag
When our customer service team is responding to customers through the conversations inbox, there is a massive typing lag. They can type up to five sentences without ever seeing the words on the screen. Clearing the cache does resolve the problem tem read more
Reply Discussion
0 upvote
5 Replies
KateRobinson180
Participant
April 29, 2022
@PamCotton should I just send this file through the hubspot support chat?
KateRobinson180 on April 27, 2022
Severe typing lag
When our customer service team is responding to customers through the conversations inbox, there is a massive typing lag. They can type up to five sentences without ever seeing the words on the screen. Clearing the cache does resolve the problem tem read more
Reply Discussion
0 upvote
5 Replies
KateRobinson180
Participant
April 29, 2022
@PamCotton should I just send this file through the hubspot support chat?
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