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OBulava
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Member since ‎Aug 10, 2021
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Olga Bulava

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MSJ-15 on April 20, 2021
Assign Conversation Owners within Workflow
We have specific use cases where conversations/tickets are assigned to specific members on the team based on the region where the contact is located. We are able to successfully reassign tickets based on contact/company properties BUT are read more
Reply Idea Conversations Workflows
150 upvotes
45 Replies
OBulava
Member
August 01, 2023
Please add this feature!
NicoleSengers on February 21, 2022
Set Association Labels On Records via a Workflow
I would love to be able to add in the new association labels using a workflow - rather than needing to do this manually. this would enable businesses who have contact A who makes a booking and Contacts B, C, D etc who attend a course or an event f read more
Reply Idea Contacts & Companies Workflows
967 upvotes
253 Replies
OBulava
Member
May 23, 2023
+1 This feature would be very useful for our workflows.
James-Preseem on September 17, 2020
Customer Support Survey - more control, flexibility, options
Customer Support Survey Today: 1 survey No control over content of survey (type, wording, measurement, etc...) Recipients based on pipeline(s) Event driven based on status change from an open status to any closed status No option to suppress read more
Reply Idea Feedback Surveys
32 upvotes
12 Replies
OBulava
Member
April 25, 2023
+1 Please add more flexibility into Customer Support Survey so that it better surves our needs. Specifically, we are looking for: - a way to change...read more
cooksarah9 on February 10, 2023
Allow a configuration so that people can delete or close comments of others
I love being able to leave comments for my colleagues on email drafts. However, it seems that people can only delete their own comments. Since I moderate between the comments, I need the ability to do rounds of clean up and either delete other peop read more
Reply Idea Marketing Emails
4 upvotes
2 Replies
OBulava
Member
February 13, 2023
+1
JRamsey7 on August 20, 2022
Folders to Organize Reports & Dashboards
How does this not exist? There are folders to organize workflows, but not reports or dashboards. This is a major oversight. I have found numerous discussions here and elswhere with many other folx interested in this feature. Can we please read more
Reply Idea Marketing Reporting
94 upvotes
25 Replies
OBulava
Member
December 14, 2022
This feature is essential to keep tracking of the reports. Please add!
TomKnowlesD22 on October 17, 2019
Folders for Reporting Dashboards
I want to create folders within dashboards for reporting. Similar to how Hubspot have recently viewed, Standard Dashboards and also team customed dashboards. I want to be able to create my own folders to add in specific dashboards. Such as Sale read more
Reply Idea Account Settings
108 upvotes
25 Replies
OBulava
Member
December 14, 2022
This would be extreamly helpful. Please add!
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