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Julian-Wsim
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Member since ‎Aug 4, 2021
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Julian-Wsim
Participant
August 12, 2021
Reply to Multiple Knowledge Bases
Our products are very complex to divide and need different knowledge base chapters at least. If we connot divide these in different knowledge bases, ...read more
Julian-Wsim
Participant
August 09, 2021
Reply to necessary to edit forwarded mails before sending them
I also think this is a vital function which should be implemented. Workarounds just to follow the "system" of the platform isn't a good solution.
Julian-Wsim
Participant
August 04, 2021
Reply to Text aus Mails in Tickets löschen?
Moin @karstenkoehler , herzlichen Dank für die Rückmeldung! Sobald eine Mail rein kommt, wird ein Ticket in der Support-Pipeline generiert, in der...read more
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Julian-Wsim on August 04, 2021
Text aus Mails in Tickets löschen?
Liebe Hubspot-Community, wir sind noch recht neu im Hubspot Service Hub und haben folgendes Szenario: Manche Kundenanfragen werden uns vom Vertrieb an support@ weitergeleitet und daraus ein Ticket generiert. Das führt dazu, dass wir in der Mail ein read more
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