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granthbrown
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Member since ‎Nov 20, 2017
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  • Replies
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  • Upvotes Given
    17
  • Upvotes Received
    65
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Activity

Riadhoq on June 18, 2018
Hi all, I made a custom event using the following script: > var element = document.querySelector('meta[property="topic"]'); > var content = element && element.getAttribute("content"); > > _hsq.push(["trackEvent", { > read more
2 upvotes
3 Replies
Participant
June 20, 2018
A little more background: The custom event that we built is working for all other tags. The issue is that it's not pulling in data for a specific t...read more
zachallen on June 15, 2018
We are implementing Service Hub. I started on the process of creating a workflow to fire off an email when a service ticket is submitted. Also, we had planned on using email templates for responding to common issues, etc. When I opened the Email read more
35 upvotes
2 Replies
Participant
June 20, 2018
I posted my use case in the Tickets forum and was told to post it here instead. Since it's related to this post I'm sharing it as a comment here: ...read more
teknight on May 23, 2018
In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built read more
52 upvotes
28 Replies
Participant
June 20, 2018
This would be helpful for our organization too. We have a Contact form set up that is collecting email requests. Sometimes a single contact will subm...read more
granthbrown on June 15, 2018
I would like the ability to send an automated email to a contact (customer) when a ticket is created for them. The customer should be able to reply to this email to add comments or attachments to the ticket. We are using a custom contact form read more
48 upvotes
10 Replies
Antonino on July 30, 2018
Hey hey, we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the read more
285 upvotes
142 Replies
Participant
June 12, 2018
Automatic email signatures work in Service Tickets but not in the Conversations Inbox. Please extend this functionality to conversations!
Karena on July 18, 2017
Currently there's no way to generate a direct link for a contact to access their subscription preferences page. The only way we can direct a contact to resubscribe is 1) ask them to find an old email we sent them before they unsubscribed, 2) tell th read more
380 upvotes
99 Replies
Participant
April 20, 2018
HubSpot has the ability to send an update preferences link through an email using {{unsubscribe_link}} - https://knowledge.hubspot.com/articles/k...read more
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