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granthbrown
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Member since ‎Nov 20, 2017
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  • Upvotes Given
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Activity

granthbrown
Participant
June 20, 2018
Reply to Email Templates should include Ticket Properties
I posted my use case in the Tickets forum and was told to post it here instead. Since it's related to this post I'm sharing it as a comment here: ...read more
granthbrown
Participant
June 20, 2018
Reply to Merging Tickets
This would be helpful for our organization too. We have a Contact form set up that is collecting email requests. Sometimes a single contact will subm...read more
Solved
granthbrown on June 15, 2018
Email Contact when Ticket is created
I would like the ability to send an automated email to a contact (customer) when a ticket is created for them. The customer should be able to reply to this email to add comments or attachments to the ticket. We are using a custom contact form read more
Reply Discussion
49 upvotes
10 Replies
granthbrown
Participant
June 12, 2018
Reply to Add user signature to emails sent from Conversations
Automatic email signatures work in Service Tickets but not in the Conversations Inbox. Please extend this functionality to conversations!
granthbrown
Participant
April 20, 2018
Reply to Generate the URL for a specific contact to access the subscription preferences page
HubSpot has the ability to send an update preferences link through an email using {{unsubscribe_link}} - https://knowledge.hubspot.com/articles/k...read more
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