Profile

Jayeshurath
Contributor
Member since ‎Jul 23, 2021
  • solutions
    0
  • Replies
    5
  • Upvotes Given
    7
  • Upvotes Received
    30
  • Ideas
    9

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Jay Urath

This user hasn't created a bio yet. Edit your own profile here!

Activity

Solved
Jayeshurath on June 20, 2022
Option to add a file in the snippet; I have a file like a copy of our terms and conditions, or W9 that I need to share with my customers, cant I upload it and keep it so that I can use it as a template every time a customer reaches out?
Contributor
September 12, 2023
@JYEnviro We were tired of waiting and moved to Zendesk
Jayeshurath on November 15, 2022
Hi All, Yesterday my CEO wanted me to generate October month's Agent wise CSAT report, problem I faced was that Hubspot doesn't think an agent's name matters in the CSAT report/export 🤦 If someone is listening to these from Hubspot, please add the read more
3 upvotes
1 Reply
Contributor
January 25, 2023
Actually don't care anymore, sick and tired of raising feature requests, I moved my team out of Hubspot
Jayeshurath on November 15, 2022
Hi All, Yesterday my CEO wanted me to generate October month's Agent wise CSAT report, problem I faced was that Hubspot doesn't think an agent's name matters in the CSAT report/export 🤦 If someone is listening to these from Hubspot, please add the read more
3 upvotes
1 Reply
Contributor
January 25, 2023
Actually don't care anymore, sick and tired of raising feature requests, I moved my team out of Hubspot
Solved
Jayeshurath on August 28, 2022
I am currently trying to get a CSAT report showing satisfaction percentage by the agent but couldn't do it, even the export doesnt have the agent's name. Is there possibly any way to get the CSAT percentage as per the assigned agent for month da read more
0 upvote
3 Replies
Contributor
September 06, 2022
Hi Kristen, Thank you for writing back. If I may ask, I am using the support module, and my team talks to customers (not contact owners) what is the...read more
Solved
Jayeshurath on August 28, 2022
I am currently trying to get a CSAT report showing satisfaction percentage by the agent but couldn't do it, even the export doesnt have the agent's name. Is there possibly any way to get the CSAT percentage as per the assigned agent for month da read more
0 upvote
3 Replies
Contributor
September 06, 2022
Hi Kristen, Thank you for writing back. If I may ask, I am using the support module, and my team talks to customers (not contact owners) what is the...read more
Solved
Jayeshurath on July 03, 2022
I have set up a google studio dashboard to track my teams' performance, but I am unable to connect a report based on conversations to google sheet so that I can use it as a data source Freshdesk does it like a boss: https://support.freshdesk.com/ read more
0 upvote
1 Reply
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.