プロフィール

briley
HubSpot Employee
コミュニティー参加日: ‎11 17, 2017
  • ベストアンサー数
    0
  • 件の返信
    0
  • いいね!した数
    111
  • いいね!獲得数
    295
  • ご意見・ご提案
    7

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Brendan Riley

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アクティビティ

briley 8月 28日, 2019
It would be nice to have the option to use the Connected Team Conversations Inbox as a recipient for notifications in regards to bot conversations. We are looking to have a notification sent to the conversations inbox any time there is a new bot con 続きを読む
9 いいね!
10 コメント
khughes 4月 03日, 2017
Right now we have the option to send out workflow emails on Business Days only. It would also be helpful if we could send a email from a workflow on a specific day of the week (Monday, Tuesday, Wednesday, etc.) consistently. We could optimize th 続きを読む
147 いいね!
69 コメント
HubSpot Employee
8月 22日, 2019
Adding a comment on behalf of several customers! The ability to limit workflow actions to certain days of the week would make it easier to ensure all...続きを読む
briley 6月 06日, 2019
I'd love to see different alert tones available for forms, revisits, chats, etc., and perhaps something more intense for incoming chats as they can be easy to miss even with all alert types set to on. As I'm often multitasking, the only thing that 続きを読む
73 いいね!
42 コメント
briley 11月 29日, 2018
After collecting a visitors email address within a chat conversation, it would be great if the system could send a notification to that visitor when an agent replies, so they know that their conversation is being actioned and are able to follow up t 続きを読む
18 いいね!
5 コメント
briley 8月 20日, 2018
Currently, with the way the system is built out, a sequence set to only execute actions on weekdays will still count the weekends towards the delay. (A 3-day delay on a Friday will send on Monday rather than Wednesday). This doesn't give a lot of ti 続きを読む
81 いいね!
25 コメント
briley 5月 17日, 2018
Currently a contact can only have one owner, which makes it difficult to keep information where it belongs. Team view works, somewhat, but we don't want every member on a team to see everyone elses information. There are some cases where multiple u 続きを読む
49 いいね!
11 コメント
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