I would like to be able to customize the drop down list from the call outcome option as it doesn't represent the outcomes I would like recorded. Is this possible? Otherwise can we turn it off so it doesn't state no outcome on the timeline?
Currently, when files are sahred, the file can be downloaded by everyone who got shared with that specific document.
However, there are certain times that we would not want the files to be shared.
Thus, it would be great if we have an option t read more