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-Steve-
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Member since ‎Jul 21, 2021
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Steven Wallace

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Twerb on June 07, 2021
Apple messenger integration
I know there was a post originally suggesting this in 2017 but Apple business chat has come a long way and given the WWDC announcements of the addition to screen sharing this would be amazing for assisting clients with filling in forms etc. I have u read more
Reply Idea Live Chat & Bots
7 upvotes
4 Replies
-Steve-
Member
October 14, 2021
Totally agree. We have disbaled our FB chat, FB is getting too hard to work with and we don't trust them. We use a 3rd party tool for ABC, navtive su...read more
JessHurwitz on July 21, 2020
Apple Business Chat - Service Hub / Inbox Integration
Adding the ability to use Apple Business Chat to communicate and service clients in HubSpot Service Hub similar to the way they have started to work with Zendesk would be a great suggestion and idea. Reference: https://9to5mac.com/2020/07/21/apple- read more
Reply Idea Conversations
23 upvotes
10 Replies
-Steve-
Member
October 14, 2021
+1 this would be great. We currenlty use 3rd party tool for Apple Business CHat which doesn't talk to hubspot very well, would love this!
AndyBrightmile on March 18, 2021
Merge support conversations together
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to read more
Reply Idea Conversations
77 upvotes
20 Replies
-Steve-
Member
September 15, 2021
I agree this is great idea, it's sometime I expected to be a feature already. I just had an email reply to a c onversation marked as spam, when I...read more
SarahL on July 30, 2018
Microsoft Teams Integration with Conversations
I'd really like to get a Microsoft Teams integration with messages, so we can respond to messages within Teams. Basically, I just want the Slack integration outlined in this article ( https://knowledge.hubspot.com/articles/kcs_article/conversations/ read more
Reply Idea Conversations Integrations
366 upvotes
128 Replies
-Steve-
Member
July 21, 2021
You still taking beta testers? I'm keen to try it. We just starting to move to Hubspot and Teams support is very import for us as we pretty much live...read more
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