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LeeW
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Member since ‎Jul 19, 2021
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Leon Watzke

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Solved
LeeW on October 24, 2022
Merge tickets
When attempting to merge tickets, the option to Merge tickets is not listed in the ACTIONS dropdown menu. Any ideas on why it is not there?
Reply Discussion Tickets
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LeeW
Participant
October 24, 2022
Thanls Olivia. I found a Actions window if I put the mouse over the ticket and Preview the ticket. There is a Merge option there.
Solved
LeeW on October 24, 2022
Merge tickets
When attempting to merge tickets, the option to Merge tickets is not listed in the ACTIONS dropdown menu. Any ideas on why it is not there?
Reply Discussion Tickets
0 upvote
2 Replies
LeeW
Participant
October 24, 2022
Thanls Olivia. I found a Actions window if I put the mouse over the ticket and Preview the ticket. There is a Merge option there.
LeeW on September 22, 2022
Blank Screen when opening ticket from Outlook
When clicking on the link to "View Ticket" from Outlook, a blank screen opens. How can this be corrected?
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Solved
LeeW on September 20, 2022
Automatic assignment of ticket to team member based upon category
I have created a team to receive notifications of when a particular form is submitted. The form has multiple categories and would like to assign the ticket to the team member for a particular category. Any suggestions?
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