I would like to be able to pre-record a number of voicemails and select which one to use when I get Voicemail when trying to reach customers. I get voicemail most of the time when reaching out to clients and it would save allot of time and allow me read more
When a phone number field has data put into it, it is up to the User to format it the way they deem appropriate. That is not the most user-friendly or data-centric approach. This is a good way to allow users to enter incorrect or sloppy data and cau read more
We currently have to use a service like Aircall to handle the inbound calls, which is not ideal. When you do the outbound calling from Hubspot it would make sense to also be able to handle the inbound calls and get them properly tracked, recorded, e read more
Posting on behalf of a customer
As part of the updates to the CRM records, the colour-coded bars were removed from the record cards in the top left, e.g. on deal records.
Suggestion : please bring them back as they do help to visually read more
Breaking apart from this, 2 part idea: https://community.hubspot.com/t5/HubSpot-Ideas/Pipeline-specific-Default-Deal-Properties/idi-p/12943 HubSpot should allow admins to define a different set of required properties based on the pipeline a deal read more