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TOMurchu
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Member since ‎Jul 15, 2021
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Tomas O'Murchu

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CPSCB on August 25, 2020
Use Case: Our support team rotates who handles incoming Conversations and Tickets. In the Conversation inbox, we can automate assignment round robin style to allow multiple agents to work a given inbox while ensuring no Conversations slip through read more
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August 21, 2022
Honestly it's completely insane to me that this isn't just a basic function of HubSpot. This is a very rudimentary feature of any other support desk....read more
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