ThaisCampbell

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44
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Thais Campbell

Atividade

JoaoDemarchi on Abril 19, 2024

Merging permissions

We'd like to restrict record merging separetely with a specific merging permission . Currently the merging functionality is enabled within the editing privileges, but sometimes we want to restrict merging even though the user can edit a record. T Leia mais

Responder Idéia Users & Teams & Permissions

19 avaliações positivas

3 Respostas

ThaisCampbell

HubSpot Employee

Abril 19, 2024

PaulSandquest on Janeiro 29, 2021

Remove form field properties from HubSpot meeting link descriptions

We have an issue where our customer meeting links are showing the properties we use as tokens in the meeting title. For some unknown reason, these properties display randomly at the bottom of the meeting invitation in the customer's calendar inv Leia mais

Responder Idéia Meetings

16 avaliações positivas

4 Respostas

ThaisCampbell

HubSpot Employee

Abril 19, 2024

AFiederling on Março 19, 2021

Overdue tasks as a trigger for workflows

Tasks that are overdue can not be set as a trigger for a workflow. That would be super helpful, to set a new status or even a next task out of it.

Responder Idéia Tasks Workflows

73 avaliações positivas

5 Respostas

ThaisCampbell

HubSpot Employee

Abril 19, 2024

KDarroch on Março 01, 2023

Report on Whatsapp metrics

With the new whatsapp integration it would be great to be able to report on Whatsapp metrics as we do with emails eg. opened, replied, clicked link. Additionally, the ability to use these engagements in a workflow as we would for emails. Thes Leia mais

Responder Idéia Conversations Dashboards & Reports Integrations Workflows

18 avaliações positivas

12 Respostas

ThaisCampbell

HubSpot Employee

Abril 17, 2024

+1 - It is important for our customers!

CowensCNX on Setembro 22, 2022

Customer Portal - Customize Fields on Ticket Listing Page

Hello, we would like to add functionality to customize the fields on the Ticket Listing Page of the Customer Portal. Currently, the fields are limited to ID, Subject, Created, Last Activity, and Status . Our support team is about to bring the Cu Leia mais

Responder Idéia Website & Landing Page Editor

35 avaliações positivas

11 Respostas

ThaisCampbell

HubSpot Employee

Abril 15, 2024

SarahX on Dezembro 01, 2020

Time in Ticket Status reporting function

We really need a way to report on how long a ticket is spending at a particular status before progressing to the next step. I honnestly thought this was part of the functionality I was paying for with Service Pro. The ability to easily see where th Leia mais

Responder Idéia Tickets

231 avaliações positivas

32 Respostas

ThaisCampbell

HubSpot Employee

Abril 15, 2024

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