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ACharpin
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Member since ‎Jul 13, 2021
  • solutions
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  • Replies
    1
  • Upvotes Given
    15
  • Upvotes Received
    3
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Antoine Charpin

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Activity

TheoB on September 16, 2019
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow read more
66 upvotes
18 Replies
Participant
April 14, 2022
Urgent Need!! So complicated when you users are coming from all over the world and your staff is not always available and manage this manually is imp...read more
Daniel_Bleich on December 29, 2020
At the moment the only way to have CTA click data in a dashboard is by using custom events. However this is not helpful since it does not give historic data and also it does not give you summary rows for the data.
19 upvotes
2 Replies
Participant
March 17, 2022
Very useful information to analyse the evolution of CTAs and our performance. It would be really great to have this in a report and to have the possi...read more
usmiclow on October 20, 2017
When a phone number field has data put into it, it is up to the User to format it the way they deem appropriate. That is not the most user-friendly or data-centric approach. This is a good way to allow users to enter incorrect or sloppy data and cau read more
431 upvotes
149 Replies
Participant
February 28, 2022
How can we manage that for the moment? We have users from all over Europe....
laurenleulu on August 01, 2018
Wouldn't it be great for marketers to be able to schedule threaded Tweets from HubSpot? Often, I'm given insightful posts from our SMEs that are too long for Twitter's character limit, but they have so much great information, I don't want to take an read more
Participant
February 01, 2022
From 2018 to 2022, it still a great idea to have it!!
Solved
TommyB on June 07, 2018
I am overall responsible for managing our live chat. With the new chat, is there a way for me as an admin to view which users are online currently, and change a user's status to away/online? For example when someone forgets to switch to offline befo read more
73 upvotes
48 Replies
Participant
November 25, 2021
Hi, It seems that availability is still manual and not link with the agenda or other automatic adjustement by users.... This kind of settings is mu...read more
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