Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow read more
At the moment the only way to have CTA click data in a dashboard is by using custom events.
However this is not helpful since it does not give historic data and also it does not give you summary rows for the data.
When a phone number field has data put into it, it is up to the User to format it the way they deem appropriate. That is not the most user-friendly or data-centric approach. This is a good way to allow users to enter incorrect or sloppy data and cau read more
Wouldn't it be great for marketers to be able to schedule threaded Tweets from HubSpot? Often, I'm given insightful posts from our SMEs that are too long for Twitter's character limit, but they have so much great information, I don't want to take an read more
I am overall responsible for managing our live chat. With the new chat, is there a way for me as an admin to view which users are online currently, and change a user's status to away/online? For example when someone forgets to switch to offline befo read more