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Crawfish
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Member since ‎Jul 2, 2021
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Ed Crawford

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Crawfish on March 20, 2023
Enable chat icon to be moved
We have a requirement for our users to be able to move the chat icon location when it impedes viewing of particular content. We have 'hacked' a solution together which recently broke due to the chat element name changing slightly. It would be good read more
Reply Idea Live Chat & Bots
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Crawfish
Member
March 16, 2023
Reply to Ticket Workflow enrolment triggers based on hourly time periods
Is there any update on this? We have a requirement to escalate/flag tickets that sit at a particular stage for more than 15 minutes so the fact we ca...read more
Crawfish
Member
October 21, 2022
Reply to Ticket Reporting (Created Vs Closed)
Does anyone from hubspot have any feedback?
Crawfish
Member
August 15, 2022
Reply to Ticket Reporting (Created Vs Closed)
Did this ever get resolved? Seems like a basic request?
Crawfish
Member
July 02, 2021
Reply to CSAT score on Dashboard
I am very surprised that HubSpot doesn't calculate an actual CSAT score. CSAT is an industry-standard and, as far as I know, should be represented as...read more
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