ProFromGo

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Chris Vendilli

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basil on Agosto 25, 2019

Automatically Assign Conversations to Custom Hubspot Owner, based on availability

Right now we can automatically assign incomign email conversations to Contact owner a specific team or list of users In our company, the contact owners are from the sales team. So we have a custom owner property for the support contact owner. H Leia mais

Responder Idéia Conversations

92 avaliações positivas

27 Respostas

ProFromGo

Participante | Parceiro Platinum

Setembro 21, 2022

We have a client who has custom owner properties as well. The sales team is close to 90 (sales enterprise) users, and the service team in this organi...Leia mais

smartinez on Agosto 28, 2018

Forward Emails from Conversations

We need some type of forwarding tool in hubspots inbox so we can send emails to different departments within out company. Currently we are unable to change who the email is being sent to when replying.

Responder Idéia Conversations

234 avaliações positivas

102 Respostas

ProFromGo

Participante | Parceiro Platinum

Abril 29, 2020

We also would use this feature daily. Perfect example: we get a lot of subscription notifications and receipts to our shared inbox that we need to ro...Leia mais

Solucionado

kellyj on Abril 12, 2017

Re-sync contacts that were removed/deleted in Salesforce

We keep running into an issue where a contact interacts with one of our pages and they get put in a workflow that sends them over to Sales as a hot lead, but there is a sync error because the contact had previously been deleted from our Salesforce i Leia mais

Responder Discussão Contacts Salesforce

1 avaliações positivas

4 Respostas

ProFromGo

Participante | Parceiro Platinum

Junho 25, 2019

An alternative way to see SalesForce sync errors that you might find useful: Click your profile icon in the top right corner while logged in to HS on...Leia mais

khughes on Abril 03, 2017

Send Workflows Emails on a Specific Day of the Week

Right now we have the option to send out workflow emails on Business Days only. It would also be helpful if we could send a email from a workflow on a specific day of the week (Monday, Tuesday, Wednesday, etc.) consistently. We could optimize th Leia mais

Responder Idéia Workflows

147 avaliações positivas

69 Respostas

ProFromGo

Participante | Parceiro Platinum

Março 03, 2018

I'd also love to be able to send workflow emails on a certain day - e.g. "every Monday" they get a video of the week or whatever...

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